Terms

Terms of Service

Last updated October 27, 2026

These Terms are an agreement between you and MinutesMet ("we", "us") covering your use of the website at minutesmet.com and the app at app.minutesmet.com (the "Service"). By creating an account or using the Service, you agree to them.

1. Your account

• You must be at least 18 and using the Service in a professional capacity.
• Give accurate account information and keep your password private. You're responsible for activity on your account.
• Tell us promptly at hello@minutesmet.com if you think someone has accessed your account without permission.

2. Student information

You may enter information about the students you serve ("Student Data"). By doing so, you confirm that:

• You're authorized to access and record that information as part of your work.
• Your use of the Service follows your employer's or district's policies and applicable law, including FERPA.
• You'll keep any records your district requires in its own official systems.

How we handle Student Data is described in our Privacy Policy.

Session notes and the record of service

MinutesMet is a drafting and tracking tool. It is not the official record of service, the student's clinical or health record, or a billing or Medicaid record, and it doesn't submit claims to anyone. Those records belong in your district's own systems, such as its IEP or Medicaid documentation system.

Session notes in MinutesMet are drafts for you to copy into your district's system. Signing a note here doesn't put it there. You're responsible for entering your services and notes there, and for the accuracy of what you submit. MinutesMet doesn't check whether a note meets any billing or Medicaid documentation rule.

3. Professional judgment

The minutes check, progress graphs and reports are aids to help you work faster. You remain responsible for your clinical decisions, the accuracy of the data you enter, and the content of any IEP, progress report or other document. The minutes check is a planning estimate, not a compliance calculation.

4. Free trial and free plan

• New accounts get full access to every feature free for 30 days. No payment details are needed.
• After the trial, you can keep using the Service for free with up to 10 active students.
• If you have more than 10 students on the free plan, the others remain readable and exportable but can't be changed until you subscribe.
• We may change the free plan's limits in the future. We'll give at least 30 days' notice and will not delete your data because of a change.

5. Subscriptions and billing

• Paid plans are billed monthly or yearly in advance through our payment processor, Stripe. Your subscription renews automatically every month or every year, depending on the plan, until you cancel.
• You pay when you subscribe, then on the same date every month or year. To stop the next charge, cancel before your renewal date.
• You can cancel online at any time in the app, under More > Account > Cancel subscription, or by emailing hello@minutesmet.com from the address on your account. Cancellation takes effect at the end of the current billing period, and you keep access until then.
• Payments are non-refundable, including for partially used periods, except where the law requires otherwise.
• Prices don't include tax. Any applicable tax is added to the price.
• Before you subscribe, the app shows these terms next to the Subscribe buttons and asks you to agree to automatic renewal. After you subscribe, we email you a confirmation with your price, how often you're charged and how to cancel. On a yearly plan, we also email you about 30 days before each renewal.
• We may change prices for new subscriptions at any time. For existing subscribers, we'll email you between 10 and 30 days before a price change takes effect, with how to cancel.

Founding member pricing

Founding member pricing is the price we offer new subscribers for a limited time. We may close the offer at any time without notice. If you subscribe while it is open, your price will not increase for as long as your subscription remains continuously active, including after the offer closes. If the subscription is canceled or ends because of non-payment, founding member pricing no longer applies, and resubscribing is at the price offered at that time. When the offer closes, new subscriptions cost $19.99 a month or $149.99 a year.

6. If a subscription ends

If you cancel or a payment fails and isn't resolved, your account moves to the free plan. We don't delete your data because a subscription ended, and you can always read and export it.

7. Your data and our rights to use it

You keep all rights to the information you put into the Service. You give us permission to store, process and display it only as needed to provide the Service to you. You can export your data at any time.

8. Acceptable use

You agree not to:

• Use the Service unlawfully or to store information you aren't authorized to have.
• Try to access other users' accounts or data, or bypass the Service's security.
• Interfere with the Service's operation, or upload malicious code.
• Resell or sublicense the Service without our written permission.

9. Our property

The Service, including its software and design, belongs to MinutesMet. The goals you write, the data you record and anything else you enter are yours.

10. Changes and availability

We're continually improving the Service and may add, change or remove features. We aim for the Service to be available whenever you need it, but we can't promise it will never be interrupted. Keep your district's required records in its official systems.

11. Ending this agreement

You can stop using the Service and ask us to delete your account at any time. We may suspend or close an account that seriously or repeatedly violates these Terms. Unless there's a legal or safety reason not to, we'll give notice and a reasonable chance to export your data first.

12. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

13. Limitation of liability

To the fullest extent the law allows, MinutesMet will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or data. Our total liability for any claim related to the Service is limited to the amount you paid us in the 12 months before the claim arose.

14. Governing law

These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-law rules.

15. Changes to these Terms

If we make a material change, we'll email account holders at least 30 days before it takes effect. Continuing to use the Service after that means you accept the updated Terms.

16. Contact

hello@minutesmet.com