Privacy
Privacy Policy
Last updated September 16, 2026
In plain language
- Student information you enter belongs to you and your school, not to us.
- We use it only to run MinutesMet for you.
- We never sell personal information, show ads, or use student data for marketing or to train AI.
- You can export your data anytime, and ask us to delete your account.
This policy explains what MinutesMet ("MinutesMet", "we", "us") collects through the website at minutesmet.com and the app at app.minutesmet.com (together, the "Service"), and how we use and protect it.
1. Who uses MinutesMet
MinutesMet is built for adult professionals: school-based occupational therapists, physical therapists, speech-language pathologists and their assistants. Students do not use the Service or create accounts. The Service is not directed to children, and we do not knowingly collect information directly from children.
2. Information we collect
From you, when you create an account
- Your name, email address and professional discipline.
- A password, which is handled by our authentication provider and stored only as a secure hash. We never see it.
Information you enter about students ("Student Data")
To track services, you may enter information such as student names, pronouns, class or group, service minutes and targets, schedules, attendance, session notes, IEP goals and baselines, and evaluation scores and narratives. This information is typically part of a student's education records. You and your school control it; we process it only on your behalf to provide the Service.
If you subscribe
Payments are processed by Stripe. Your card details go directly to Stripe and never reach our systems. We receive and store your Stripe customer ID, your subscription plan and status, and billing dates.
From the founding member list
If you join our list on the website, we collect your email address, and optionally your first name and role.
Automatically
Our hosting and database providers keep standard technical logs, such as IP addresses and request times, for security and to keep the Service running. We do not use analytics trackers, advertising cookies or social media pixels.
3. How we use information
- To provide the Service: storing and syncing your caseload, generating reports, goals and evaluation narratives.
- To manage your account and subscription, and to send service messages such as password resets and billing notices.
- To respond when you contact us for help.
- To keep the Service secure and to prevent abuse.
- To email people on the founding member list about MinutesMet. You can unsubscribe anytime.
What we never do with Student Data
- Sell or rent it.
- Use it for advertising or to build profiles of students.
- Use it to train artificial intelligence models.
- Share it with other users, or look at it without your permission unless required by law.
4. Schools and FERPA
When a school employee uses MinutesMet with education records, we act as a service provider under the direct control of the school with respect to that data, as described in the Family Educational Rights and Privacy Act (FERPA). We use Student Data only for the purpose you entered it for, and we do not re-disclose it except as needed to provide the Service or as required by law. You are responsible for making sure your use of MinutesMet follows your school or district's policies.
5. Who we share information with
We share information only with service providers who help us run MinutesMet, under agreements that limit their use of it:
| Provider | Purpose |
|---|---|
| Supabase | Database and account sign-in (data stored in the United States) |
| Vercel | Hosting for the website and app |
| Stripe | Payment processing |
We may also disclose information if required by law, to protect the rights and safety of users, or as part of a sale or transfer of the business, in which case this policy's protections would continue to apply to the information transferred.
6. Storage on your device
The app keeps a copy of your caseload on the device you're signed in on, so it works without a connection. Signing out removes that copy. The website itself does not set cookies.
7. Security
Data is encrypted in transit and at rest, and each caseload is locked to its own account by database-level rules. No system is perfectly secure, but we work to protect your information and will notify affected users without unreasonable delay if a breach occurs. Our security page has more detail.
8. Keeping and deleting information
- We keep your account and Student Data for as long as your account is open.
- You can delete individual students, sessions, goals and evaluations in the app at any time, and export your data before you do.
- To delete your whole account, email hello@minutesmet.com from the address on the account. We'll delete it within 30 days. Copies in routine system backups are removed as those backups expire.
- We keep limited billing records where tax or accounting law requires it.
- Founding member list entries are kept until you unsubscribe or ask us to remove them.
9. Your choices and rights
You can view, correct and export your information in the app, and ask us to delete it. Depending on where you live, you may have additional rights under state privacy laws. Parents or eligible students with questions about a student's education records should contact the student's school, since the school controls those records; we'll help the school respond.
10. Changes to this policy
If we make a material change, we'll email account holders and update the date at the top before the change takes effect.
11. Contact
Questions or requests: hello@minutesmet.com