Privacy

Privacy Policy

Last updated October 27, 2026

This policy explains what MinutesMet ("MinutesMet", "we", "us") collects through the website at minutesmet.com and the app at app.minutesmet.com (together, the "Service"), and how we use and protect it.

1. Who uses MinutesMet

MinutesMet is built for adult professionals: school-based occupational therapists, physical therapists, speech-language pathologists and their assistants. Students do not use the Service or create accounts. The Service is not directed to children, and we do not knowingly collect information directly from children.

2. Information we collect

From you, when you create an account

• Your name, email address, professional discipline and the state you work in.
• A password, which is handled by our authentication provider and stored only as a secure hash. We never see it.

Information you enter about students ("Student Data")

To track services, you may enter student names, class or group, school, discipline, service minutes and targets, schedules, attendance including the reason a session was missed, session notes, and goals with the progress you record against them. Every student-linked field is listed in full, with the reason for each, on our Student Data Elements page — that page is the authoritative list, checked against the live database. We do not collect student ID numbers, dates of birth, contact details, parent information, demographics, grades or evaluation results.

This information is typically part of a student's education records. You and your school control it; we process it only on your behalf to provide the Service.

If you subscribe

Payments are processed by Stripe. Your card details go directly to Stripe and never reach our systems. We receive and store your Stripe customer ID, your subscription plan and status, and billing dates. When you subscribe, we also keep a record that you agreed to automatic renewal: when you agreed, which plan, its price and billing interval, and the version of the terms shown to you.

Automatically

Our hosting and database providers keep standard technical logs, such as IP addresses and request times, for security and to keep the Service running. We do not use analytics trackers, advertising cookies or social media pixels.

3. How we use information

• To provide the Service: storing and syncing your caseload, and generating schedules, minutes reports and progress reports.
• To manage your account and subscription, and to send service messages such as password resets and billing notices.
• To know which state student-privacy laws apply to your account. Those laws differ from state to state.
• To respond when you contact us for help.
• To keep the Service secure and to prevent abuse.

What we never do with Student Data

• Sell or rent it.
• Use it for advertising or to build profiles of students.
• Use it to train artificial intelligence models.
• Share it with other users, or look at it without your permission unless required by law.

4. Schools and FERPA

When a school employee uses MinutesMet with education records, we act as a service provider under the direct control of the school with respect to that data, as described in the Family Educational Rights and Privacy Act (FERPA). We use Student Data only for the purpose you entered it for, and we do not re-disclose it except as needed to provide the Service or as required by law. You are responsible for making sure your use of MinutesMet follows your school or district's policies.

5. Who we share information with

We share information only with service providers who help us run MinutesMet, under agreements that limit their use of it:

We may also disclose information if required by law, to protect the rights and safety of users, or as part of a sale or transfer of the business, in which case this policy's protections would continue to apply to the information transferred.

6. Storage on your device

The app keeps a copy of your caseload on the device you're signed in on, so it works without a connection. Signing out removes that copy. The website itself does not set cookies.

7. Security

Data is encrypted in transit and at rest, and each caseload is locked to its own account by database-level rules. No system is perfectly secure, but we work to protect your information and will notify affected users within 72 hours of confirming a breach. Our security page has more detail.

8. Keeping and deleting information

• We keep your account and Student Data for as long as your account is open.
• You can delete individual students, sessions, goals and progress records in the app at any time, and export your data before you do.
• To delete your whole account, email hello@minutesmet.com from the address on the account. We'll delete it within 30 days. Copies in routine system backups are removed as those backups expire.
• A school or district can ask us to delete its students' data. Email hello@minutesmet.com from an official school or district address, and tell us which provider's account and which students. We'll check the request with the school or district, delete the data within 30 days (later only if the school asks us to wait), and confirm in writing when it's done. Backup copies expire as above.
• We keep limited billing records where the law requires it, such as tax records and the record that you agreed to automatic renewal. These can outlast a deleted account.

9. Your choices and rights

You can view, correct and export your information in the app, and ask us to delete it. Depending on where you live, you may have additional rights under state privacy laws. Parents or eligible students with questions about a student's education records should contact the student's school, since the school controls those records; we'll help the school respond.

10. Changes to this policy

If we make a material change, we'll email account holders and update the date at the top before the change takes effect.

11. Contact

Questions or requests: hello@minutesmet.com